Hi Vermillion
Would really need to see the picture first.
As for too shy? If I had soemthing perm on me I was really unhappy about I wouldn’t be hesitating in saying sort this out.
Don’t need to be nasty just polite and firm about it.
That said if you are Tattman or Izzraink you might consider stabbing them in the eye with a pencil – I always say do it after the fix though as depth vision is knackered if only have one eye.
:p
But serioulsy post up and I am sure that it can be rectified or at least point you in right direction.
Take care
Matthew